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United Parcel Service: Difference between revisions
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| type = [[Public company|Public]] | | type = [[Public company|Public]] | ||
| traded_as = {{Unbulleted list|{{NYSE|UPS}} (Class B)|[[Dow Jones Transportation Average|DJTA]] component|[[S&P 100]] component|[[S&P 500]] component}} | | traded_as = {{Unbulleted list|{{NYSE|UPS}} (Class B)|[[Dow Jones Transportation Average|DJTA]] component|[[S&P 100]] component|[[S&P 500]] component}} | ||
| founded = {{start date and age|1907|8|28}} in | | founded = {{start date and age|1907|8|28}} in Seattle, Washington, U.S. as the American Messenger Company | ||
| hq_location = [[Sandy Springs, Georgia]], U.S. | | hq_location = [[Sandy Springs, Georgia]], U.S. | ||
| founder = [[James E. Casey]] | | founder = [[James E. Casey]] | ||
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[[Image:MPD1916UPS.jpg|thumb|300px|Merchants Parcel Delivery delivery vehicles, 1916]] | [[Image:MPD1916UPS.jpg|thumb|300px|Merchants Parcel Delivery delivery vehicles, 1916]] | ||
On August 28, 1907, [[James E. Casey]] founded the American Messenger Company with Claude Ryan<ref name="cnn">{{Cite news |author=Paul Lukas Reporting by Maggie Overfelt |url=https://money.cnn.com/magazines/fsb/fsb_archive/2003/04/01/341024/index.htm |publisher=CNN |title=UPS United Parcel Service James Casey transformed a tiny messenger service into the world's largest shipper by getting all wrapped up in the details of package delivery |date=April 1, 2003 |access-date=December 18, 2010 |archive-date=October 29, 2020 |archive-url=https://web.archive.org/web/20201029082642/https://money.cnn.com/magazines/fsb/fsb_archive/2003/04/01/341024/index.htm |url-status=live }}</ref> in | On August 28, 1907, [[James E. Casey]] founded the American Messenger Company with Claude Ryan<ref name="cnn">{{Cite news |author=Paul Lukas Reporting by Maggie Overfelt |url=https://money.cnn.com/magazines/fsb/fsb_archive/2003/04/01/341024/index.htm |publisher=CNN |title=UPS United Parcel Service James Casey transformed a tiny messenger service into the world's largest shipper by getting all wrapped up in the details of package delivery |date=April 1, 2003 |access-date=December 18, 2010 |archive-date=October 29, 2020 |archive-url=https://web.archive.org/web/20201029082642/https://money.cnn.com/magazines/fsb/fsb_archive/2003/04/01/341024/index.htm |url-status=live }}</ref> in Seattle, Washington,<ref>{{cite web|url=https://www.ups.com/content/cn/en/about/history/1929.html|title=UPS: 1907–1929|work=ups.com|access-date=June 24, 2016|archive-date=August 15, 2016|archive-url=https://web.archive.org/web/20160815114401/https://www.ups.com/content/cn/en/about/history/1929.html|url-status=dead}}</ref> capitalized with $100 in debt.<ref name="HistoryLink">{{cite web |last=Warren |first=James R. |date=September 20, 1999 |title=United Parcel Service (UPS) |url=http://www.historylink.org/index.cfm?DisplayPage=output.cfm&file_id=1679 |work=[[HistoryLink]] |access-date=February 21, 2016 |archive-date=August 21, 2016 |archive-url=https://web.archive.org/web/20160821194120/http://www.historylink.org/index.cfm?DisplayPage=output.cfm&file_id=1679 |url-status=live }}</ref> Most deliveries at this time were made on foot and bicycles were used for longer trips. | ||
The American Messenger Company focused primarily on package delivery to retail stores with special delivery mail delivered for its largest client, the [[United States Post Office Department]] -- the predecessor of today's [[United States Postal Service]]. In 1913, the company acquired a [[Ford Model T]] as its first delivery vehicle. Casey and Ryan merged with a competitor, Evert McCabe, and formed '''Merchants Parcel Delivery'''. Consolidated delivery was also introduced, combining packages addressed to a certain neighborhood onto one delivery vehicle.<ref name="HistoryLink"/> | The American Messenger Company focused primarily on package delivery to retail stores with special delivery mail delivered for its largest client, the [[United States Post Office Department]] -- the predecessor of today's [[United States Postal Service]]. In 1913, the company acquired a [[Ford Model T]] as its first delivery vehicle. Casey and Ryan merged with a competitor, Evert McCabe, and formed '''Merchants Parcel Delivery'''. Consolidated delivery was also introduced, combining packages addressed to a certain neighborhood onto one delivery vehicle.<ref name="HistoryLink"/> | ||
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In 1916, Charlie Soderstrom joined Merchants Parcel Delivery bringing in more vehicles for the growing delivery business. In 1919, the company expanded for the first time outside of Seattle to [[Oakland, California]], and changed its name to United Parcel Service.<ref>{{cite web|title=1907–1929|url=https://www.ups.com/content/cn/en/about/history/1929.html|website=ups.com|access-date=February 12, 2017|archive-date=August 15, 2016|archive-url=https://web.archive.org/web/20160815114401/https://www.ups.com/content/cn/en/about/history/1929.html|url-status=dead}}</ref> | In 1916, Charlie Soderstrom joined Merchants Parcel Delivery bringing in more vehicles for the growing delivery business. In 1919, the company expanded for the first time outside of Seattle to [[Oakland, California]], and changed its name to United Parcel Service.<ref>{{cite web|title=1907–1929|url=https://www.ups.com/content/cn/en/about/history/1929.html|website=ups.com|access-date=February 12, 2017|archive-date=August 15, 2016|archive-url=https://web.archive.org/web/20160815114401/https://www.ups.com/content/cn/en/about/history/1929.html|url-status=dead}}</ref> | ||
The [[common carrier]] service was acquired in 1922 from a company in | The [[common carrier]] service was acquired in 1922 from a company in Los Angeles, California. UPS became one of the only companies in the United States to offer common carrier service. At first, common carrier was only limited to a small area around Los Angeles but by 1927 expanded to areas up to 125 miles outside the city. In 1924, a conveyor belt system was debuted for the handling of packages for UPS operations.<ref>{{cite web|title=1907–1929|url=https://www.ups.com/content/cn/en/about/history/1929.html|website=ups.com|access-date=February 12, 2017|archive-date=August 15, 2016|archive-url=https://web.archive.org/web/20160815114401/https://www.ups.com/content/cn/en/about/history/1929.html|url-status=dead}}</ref> | ||
In 1930, a consolidated carrier service began in New York City; soon after, the company expanded its services to include other major cities in the [[Eastern United States|East]] and the [[Midwest]].<ref name="UPS">{{cite press release |url=http://www.pressroom.ups.com/Fact+Sheets/The+UPS+Logo+-+A+Brief+History |title=The UPS Logo – A Brief History |access-date=February 15, 2010 |publisher=UPS Pressroom |url-status=dead |archive-url=https://web.archive.org/web/20100405092313/http://www.pressroom.ups.com/Fact%2BSheets/The%2BUPS%2BLogo%2B-%2BA%2BBrief%2BHistory |archive-date=April 5, 2010 }}</ref> The use of a common carrier for delivery between all customers placed UPS in direct competition with USPS, and delivering parcels beyond the California border brought it under the jurisdiction of the [[Interstate Commerce Commission]]. The first city for UPS to use common carrier status outside California was [[Chicago, Illinois]], in 1953.<ref>{{cite web|title=Company History 1930–1980|url=https://www.ups.com/content/aw/en/about/history/1980.html|website=UPS|access-date=July 4, 2017|archive-date=November 12, 2005|archive-url=https://web.archive.org/web/20051112042753/http://www.ups.com/content/aw/en/about/history/1980.html|url-status=dead}}</ref> | In 1930, a consolidated carrier service began in New York City; soon after, the company expanded its services to include other major cities in the [[Eastern United States|East]] and the [[Midwest]].<ref name="UPS">{{cite press release |url=http://www.pressroom.ups.com/Fact+Sheets/The+UPS+Logo+-+A+Brief+History |title=The UPS Logo – A Brief History |access-date=February 15, 2010 |publisher=UPS Pressroom |url-status=dead |archive-url=https://web.archive.org/web/20100405092313/http://www.pressroom.ups.com/Fact%2BSheets/The%2BUPS%2BLogo%2B-%2BA%2BBrief%2BHistory |archive-date=April 5, 2010 }}</ref> The use of a common carrier for delivery between all customers placed UPS in direct competition with USPS, and delivering parcels beyond the California border brought it under the jurisdiction of the [[Interstate Commerce Commission]]. The first city for UPS to use common carrier status outside California was [[Chicago, Illinois]], in 1953.<ref>{{cite web|title=Company History 1930–1980|url=https://www.ups.com/content/aw/en/about/history/1980.html|website=UPS|access-date=July 4, 2017|archive-date=November 12, 2005|archive-url=https://web.archive.org/web/20051112042753/http://www.ups.com/content/aw/en/about/history/1980.html|url-status=dead}}</ref> | ||
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In February 2012, UPS acquired [[Brussels]]-based company Kiala that provides e-commerce retailers the option to have goods delivered to a conventional retail location.<ref>{{cite news|last1=Berman|first1=Jeff|title=UPS expands B2C presence with Kiala acquisition|url=http://www.logisticsmgmt.com/article/ups_expands_b2c_presence_with_kiala_acquisition|access-date=February 12, 2017|publisher=Logistics Management|date=February 16, 2012|archive-date=April 18, 2017|archive-url=https://web.archive.org/web/20170418083814/http://www.logisticsmgmt.com/article/ups_expands_b2c_presence_with_kiala_acquisition|url-status=live}}</ref> | In February 2012, UPS acquired [[Brussels]]-based company Kiala that provides e-commerce retailers the option to have goods delivered to a conventional retail location.<ref>{{cite news|last1=Berman|first1=Jeff|title=UPS expands B2C presence with Kiala acquisition|url=http://www.logisticsmgmt.com/article/ups_expands_b2c_presence_with_kiala_acquisition|access-date=February 12, 2017|publisher=Logistics Management|date=February 16, 2012|archive-date=April 18, 2017|archive-url=https://web.archive.org/web/20170418083814/http://www.logisticsmgmt.com/article/ups_expands_b2c_presence_with_kiala_acquisition|url-status=live}}</ref> | ||
In 2018, '' | In 2018, ''The Wall Street Journal'' reported that UPS's operations were hampered by its outdated 20th-century technology, lagging behind its competitors.<ref name="WSJ technology">{{cite news |last1=Ziobro |first1=Paul |title=UPS's $20 Billion Problem: Operations Stuck in the 20th Century |url=https://www.wsj.com/articles/upss-20-billion-problem-operations-stuck-in-the-20th-century-1529072397 |access-date=January 9, 2021 |work=The Wall Street Journal |date=June 15, 2018 |archive-date=January 11, 2021 |archive-url=https://web.archive.org/web/20210111104755/https://www.wsj.com/articles/upss-20-billion-problem-operations-stuck-in-the-20th-century-1529072397 |url-status=live }}</ref> | ||
In May 2019, UPS launched a partnership with autonomous trucking startup TuSimple to carry cargo across [[Phoenix, Arizona|Phoenix]], Arizona, and [[Tucson, Arizona|Tucson]], Arizona.<ref>{{Cite web|url=https://www.theverge.com/2019/8/15/20805994/ups-self-driving-trucks-autonomous-delivery-tusimple|title=UPS has been quietly delivering cargo using self-driving trucks|last=O'Kane|first=Sean|date=August 15, 2019|website=The Verge|access-date=August 29, 2019|archive-date=February 7, 2021|archive-url=https://web.archive.org/web/20210207221558/https://www.theverge.com/2019/8/15/20805994/ups-self-driving-trucks-autonomous-delivery-tusimple|url-status=live}}</ref> | In May 2019, UPS launched a partnership with autonomous trucking startup TuSimple to carry cargo across [[Phoenix, Arizona|Phoenix]], Arizona, and [[Tucson, Arizona|Tucson]], Arizona.<ref>{{Cite web|url=https://www.theverge.com/2019/8/15/20805994/ups-self-driving-trucks-autonomous-delivery-tusimple|title=UPS has been quietly delivering cargo using self-driving trucks|last=O'Kane|first=Sean|date=August 15, 2019|website=The Verge|access-date=August 29, 2019|archive-date=February 7, 2021|archive-url=https://web.archive.org/web/20210207221558/https://www.theverge.com/2019/8/15/20805994/ups-self-driving-trucks-autonomous-delivery-tusimple|url-status=live}}</ref> | ||
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In January 2021, UPS announced it had agreed to sell UPS Freight, its less-than-truckload freight business, to [[TFI International]], a Canadian transport and logistics company, for $800 million. UPS said the move would allow it to focus on small-package delivery. At the time of the sale, UPS Freight had about 14,500 employees, approximately 11,000 of them represented by the Teamsters union, and generated an estimated $3.15 billion in revenue in 2020 offering services across the US, Canada, and Mexico. TFI had reported $4.1 billion in revenue in 2019 and already operated truckload and LTL services in Canada.<ref name="TFITOBUYUPSF">{{cite web |url-access=subscription |first1=Jennifer |last1=Smith |first2=Paul |last2=Ziobro |title=UPS to Sell Freight Trucking Business to TFI for $800 Million |url=https://www.wsj.com/articles/ups-to-sell-freight-trucking-business-to-tfi-for-800-million-11611592797 |website=Wall Street Journal |access-date=August 12, 2021 |date=January 25, 2021 |archive-date=January 25, 2021 |archive-url=https://web.archive.org/web/20210125171330/https://www.wsj.com/articles/ups-to-sell-freight-trucking-business-to-tfi-for-800-million-11611592797 |url-status=live }}</ref> The acquisition was completed in April and UPS Freight was renamed [[TForce Freight]].<ref name="TFIBUYSUPSF">{{cite web |title=TFI International Completes Previously Announced UPS Freight Acquisition |url=https://www.bloomberg.com/press-releases/2021-04-30/tfi-international-completes-previously-announced-ups-freight-acquisition |website=Bloomberg |access-date=August 12, 2021 |date=April 30, 2021 |archive-date=May 3, 2021 |archive-url=https://web.archive.org/web/20210503005303/https://www.bloomberg.com/press-releases/2021-04-30/tfi-international-completes-previously-announced-ups-freight-acquisition |url-status=dead }}</ref> | In January 2021, UPS announced it had agreed to sell UPS Freight, its less-than-truckload freight business, to [[TFI International]], a Canadian transport and logistics company, for $800 million. UPS said the move would allow it to focus on small-package delivery. At the time of the sale, UPS Freight had about 14,500 employees, approximately 11,000 of them represented by the Teamsters union, and generated an estimated $3.15 billion in revenue in 2020 offering services across the US, Canada, and Mexico. TFI had reported $4.1 billion in revenue in 2019 and already operated truckload and LTL services in Canada.<ref name="TFITOBUYUPSF">{{cite web |url-access=subscription |first1=Jennifer |last1=Smith |first2=Paul |last2=Ziobro |title=UPS to Sell Freight Trucking Business to TFI for $800 Million |url=https://www.wsj.com/articles/ups-to-sell-freight-trucking-business-to-tfi-for-800-million-11611592797 |website=Wall Street Journal |access-date=August 12, 2021 |date=January 25, 2021 |archive-date=January 25, 2021 |archive-url=https://web.archive.org/web/20210125171330/https://www.wsj.com/articles/ups-to-sell-freight-trucking-business-to-tfi-for-800-million-11611592797 |url-status=live }}</ref> The acquisition was completed in April and UPS Freight was renamed [[TForce Freight]].<ref name="TFIBUYSUPSF">{{cite web |title=TFI International Completes Previously Announced UPS Freight Acquisition |url=https://www.bloomberg.com/press-releases/2021-04-30/tfi-international-completes-previously-announced-ups-freight-acquisition |website=Bloomberg |access-date=August 12, 2021 |date=April 30, 2021 |archive-date=May 3, 2021 |archive-url=https://web.archive.org/web/20210503005303/https://www.bloomberg.com/press-releases/2021-04-30/tfi-international-completes-previously-announced-ups-freight-acquisition |url-status=dead }}</ref> | ||
In 2021, following the company's shift to target smaller customers to boost profits during the [[COVID-19 pandemic]], UPS reported a 21% jump in their fourth quarter sales to $24.9 billion. CEO Carol Tomé reported that [[Amazon (company)|Amazon]] paid UPS $11.3 billion in shipping in 2020, accounting for 13.3% of the company's revenue.<ref>{{Cite news|last=Ziobro|first=Paul|date=February 2, 2021|title=UPS, Delivering Amazon's Surge, Posts Record Revenue|language=en-US|work= | In 2021, following the company's shift to target smaller customers to boost profits during the [[COVID-19 pandemic]], UPS reported a 21% jump in their fourth quarter sales to $24.9 billion. CEO Carol Tomé reported that [[Amazon (company)|Amazon]] paid UPS $11.3 billion in shipping in 2020, accounting for 13.3% of the company's revenue.<ref>{{Cite news|last=Ziobro|first=Paul|date=February 2, 2021|title=UPS, Delivering Amazon's Surge, Posts Record Revenue|language=en-US|work=The Wall Street Journal|url=https://www.wsj.com/articles/upss-revenue-jumps-21-on-online-shopping-surge-11612266696 |url-access=subscription |access-date=February 3, 2021|issn=0099-9660|archive-date=February 20, 2021|archive-url=https://web.archive.org/web/20210220143445/https://www.wsj.com/articles/upss-revenue-jumps-21-on-online-shopping-surge-11612266696|url-status=live}}</ref> | ||
In September 2021, UPS entered into an agreement to acquire [[Roadie (app)|Roadie]] for an undisclosed amount with the transaction expected to be closed in the fourth quarter.<ref>{{Cite news |last1=Ziobro |first1=Paul |last2=Grossman |first2=Matt |date=September 10, 2021 |title=UPS to Buy Delivery Platform Roadie |work= | In September 2021, UPS entered into an agreement to acquire [[Roadie (app)|Roadie]] for an undisclosed amount with the transaction expected to be closed in the fourth quarter.<ref>{{Cite news |last1=Ziobro |first1=Paul |last2=Grossman |first2=Matt |date=September 10, 2021 |title=UPS to Buy Delivery Platform Roadie |work=The Wall Street Journal |url=https://www.wsj.com/articles/ups-to-buy-delivery-platform-roadie-11631285459 |url-access=subscription |access-date=September 14, 2021 |archive-date=September 13, 2021 |archive-url=https://web.archive.org/web/20210913190643/https://www.wsj.com/articles/ups-to-buy-delivery-platform-roadie-11631285459 |url-status=live }}</ref> | ||
In November 2022, it was announced UPS had acquired the healthcare focused, [[Europe]]-based warehousing and temperature-controlled transport company, Bomi Group.<ref>{{Cite web |last=Hardy |first=Edward |date=November 17, 2022 |title=UPS completes acquisition of Bomi Group |url=https://www.aircargoweek.com/ups-completes-acquisition-of-bomi-group/ |access-date=November 17, 2022 |website=Air Cargo Week |language=en-GB |archive-date=November 17, 2022 |archive-url=https://web.archive.org/web/20221117102727/https://www.aircargoweek.com/ups-completes-acquisition-of-bomi-group/ |url-status=live }}</ref> | In November 2022, it was announced UPS had acquired the healthcare focused, [[Europe]]-based warehousing and temperature-controlled transport company, Bomi Group.<ref>{{Cite web |last=Hardy |first=Edward |date=November 17, 2022 |title=UPS completes acquisition of Bomi Group |url=https://www.aircargoweek.com/ups-completes-acquisition-of-bomi-group/ |access-date=November 17, 2022 |website=Air Cargo Week |language=en-GB |archive-date=November 17, 2022 |archive-url=https://web.archive.org/web/20221117102727/https://www.aircargoweek.com/ups-completes-acquisition-of-bomi-group/ |url-status=live }}</ref> | ||
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In September 2023, it was announced UPS had acquired the [[Long Beach, California]]-headquartered time-critical, health care logistics company, MNX for an undisclosed amount.<ref>{{Cite web |last=Solomon |first=Mark |date=September 28, 2023 |title=UPS acquires health care logistics specialist MNX |url=https://www.freightwaves.com/news/ups-acquires-health-care-logistics-specialist-mnx |access-date=September 29, 2023 |website=FreightWaves |language=en-US |url-status=live |archive-url= https://web.archive.org/web/20231011022727/https://www.freightwaves.com/news/ups-acquires-health-care-logistics-specialist-mnx |archive-date= October 11, 2023 }}</ref> | In September 2023, it was announced UPS had acquired the [[Long Beach, California]]-headquartered time-critical, health care logistics company, MNX for an undisclosed amount.<ref>{{Cite web |last=Solomon |first=Mark |date=September 28, 2023 |title=UPS acquires health care logistics specialist MNX |url=https://www.freightwaves.com/news/ups-acquires-health-care-logistics-specialist-mnx |access-date=September 29, 2023 |website=FreightWaves |language=en-US |url-status=live |archive-url= https://web.archive.org/web/20231011022727/https://www.freightwaves.com/news/ups-acquires-health-care-logistics-specialist-mnx |archive-date= October 11, 2023 }}</ref> | ||
In October 2023, it was announced UPS had acquired the | In October 2023, it was announced UPS had acquired the Los Angeles-headquartered [[reverse logistics]] company, [[Happy Returns (company)|Happy Returns]] from [[PayPal]] for an undisclosed amount.<ref>{{Cite web |date=October 25, 2023 |title=UPS Acquires Happy Returns |url=https://www.businessoffashion.com/news/retail/ups-acquires-happy-returns/ |first1=Malique |last1=Morris |access-date=October 26, 2023 |website=The Business of Fashion |language=en}}</ref> | ||
In January 2024, UPS announced that it planned to cut 12,000 jobs and mandate that staff return to the office five days a week. Chief Executive Carol Tomé blamed the move on a "difficult and disappointing year" in 2023.<ref>{{cite web|url=https://www.bbc.co.uk/news/business-68144738/|title=UPS to cut 12,000 jobs after 'disappointing' year|website=BBC |date=January 30, 2024|access-date=January 30, 2024}}</ref> | In January 2024, UPS announced that it planned to cut 12,000 jobs and mandate that staff return to the office five days a week. Chief Executive Carol Tomé blamed the move on a "difficult and disappointing year" in 2023.<ref>{{cite web|url=https://www.bbc.co.uk/news/business-68144738/|title=UPS to cut 12,000 jobs after 'disappointing' year|website=BBC |date=January 30, 2024|access-date=January 30, 2024}}</ref> | ||
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[[File:UPS B763-ER N358UP (14668119305).jpg|left|thumb|280x280px|A Boeing 767-34AF/ER aircraft (N358UP) of United Parcel Service (UPS) at [[Helsinki-Vantaa Airport]]]] | [[File:UPS B763-ER N358UP (14668119305).jpg|left|thumb|280x280px|A Boeing 767-34AF/ER aircraft (N358UP) of United Parcel Service (UPS) at [[Helsinki-Vantaa Airport]]]] | ||
[[File:N578UP - United Parcel Service (UPS) - Boeing 747-45E(BCF) - HKG (13219958434).jpg|alt=|thumb|280x280px|UPS Boeing 747-400BCF landing at [[Hong Kong International Airport]] in 2014]] | [[File:N578UP - United Parcel Service (UPS) - Boeing 747-45E(BCF) - HKG (13219958434).jpg|alt=|thumb|280x280px|UPS Boeing 747-400BCF landing at [[Hong Kong International Airport]] in 2014]] | ||
The fourth-largest cargo airline worldwide, UPS Airlines flies to over 800 destinations worldwide (the most of any airline, cargo or passenger). Formed in 1988, the airline is headquartered in Louisville, Kentucky (home to [[WorldPort (UPS air hub)|Worldport]], its worldwide air hub) with additional hubs in the United States located in [[Ontario, California]], [[Dallas, Texas]], [[Rockford, Illinois]] and | The fourth-largest cargo airline worldwide, UPS Airlines flies to over 800 destinations worldwide (the most of any airline, cargo or passenger). Formed in 1988, the airline is headquartered in Louisville, Kentucky (home to [[WorldPort (UPS air hub)|Worldport]], its worldwide air hub) with additional hubs in the United States located in [[Ontario, California]], [[Dallas, Texas]], [[Rockford, Illinois]] and Philadelphia.<ref name=":0" /> Outside of North America, a hub in [[Cologne|Cologne, Germany]] services Europe;<ref name=":1">{{Cite web|url=https://www.bloomberg.com/research/stocks/private/snapshot.asp?privcapId=8286775|title=UPS Airlines, Inc.: Private Company Information - Bloomberg|website=[[Bloomberg News]]|date=February 14, 2017|access-date=December 23, 2019|archive-url=https://web.archive.org/web/20170214002300/https://www.bloomberg.com/research/stocks/private/snapshot.asp?privcapId=8286775|archive-date=February 14, 2017}}</ref> in Asia, UPS Airlines operates a facility in Hong Kong and two hubs in mainland China.<ref name=":0" /> | ||
Consisting of a fleet of over 260 aircraft,{{Cn|date=August 2024}} the airline competes directly against [[FedEx Express]], facilitating air shipments by the company in over 200 countries and territories worldwide.<ref name=":1" /> | Consisting of a fleet of over 260 aircraft,{{Cn|date=August 2024}} the airline competes directly against [[FedEx Express]], facilitating air shipments by the company in over 200 countries and territories worldwide.<ref name=":1" /> | ||
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UPS has been criticized for its treatment of its workforce, including providing inadequate protections and [[sick leave]] during the [[COVID-19 pandemic]].<ref name="NYT terrified">{{cite news |last1=Abrams |first1=Rachel |last2=Silver-Greenberg |first2=Jessica |title='Terrified' Package Delivery Employees Are Going to Work Sick |url=https://www.nytimes.com/2020/03/21/business/coronavirus-ups-fedex-xpo-workers.html |access-date=January 9, 2021 |work=The New York Times |date=March 21, 2020 |archive-date=February 18, 2021 |archive-url=https://web.archive.org/web/20210218110714/https://www.nytimes.com/2020/03/21/business/coronavirus-ups-fedex-xpo-workers.html |url-status=live }}</ref> | UPS has been criticized for its treatment of its workforce, including providing inadequate protections and [[sick leave]] during the [[COVID-19 pandemic]].<ref name="NYT terrified">{{cite news |last1=Abrams |first1=Rachel |last2=Silver-Greenberg |first2=Jessica |title='Terrified' Package Delivery Employees Are Going to Work Sick |url=https://www.nytimes.com/2020/03/21/business/coronavirus-ups-fedex-xpo-workers.html |access-date=January 9, 2021 |work=The New York Times |date=March 21, 2020 |archive-date=February 18, 2021 |archive-url=https://web.archive.org/web/20210218110714/https://www.nytimes.com/2020/03/21/business/coronavirus-ups-fedex-xpo-workers.html |url-status=live }}</ref> | ||
The company has also been subject to perennial criticism for damaged, late, or otherwise mishandled packages.<ref name="Kicking">{{cite news |last1=Dolan |first1=Jim |title=Video: UPS driver seen kicking expensive package |url=http://7online.com/news/video-ups-driver-seen-kicking-expensive-package/370695/ |access-date=January 9, 2021 |work=[[WABC-TV|ABC7 New York]] |date=October 28, 2014 |archive-url=https://web.archive.org/web/20141231044145/http://7online.com/news/video-ups-driver-seen-kicking-expensive-package/370695/ |archive-date=December 31, 2014 |language=en}}</ref><ref name="Throwing KMOV">{{cite news |last1=Reporter |first1=Alexis Zotos |title=Video shows UPS drivers throwing packages all over woman's front yard |url=https://www.kmov.com/news/video-shows-ups-drivers-throwing-packages-all-over-womans-front-yard/article_405c9ba1-b854-5b2a-a804-5581e5d3cdc7.html |access-date=January 9, 2021 |work=[[KMOV]] |date=December 18, 2017 |language=en |archive-date=January 11, 2021 |archive-url=https://web.archive.org/web/20210111092857/https://www.kmov.com/news/video-shows-ups-drivers-throwing-packages-all-over-womans-front-yard/article_405c9ba1-b854-5b2a-a804-5581e5d3cdc7.html |url-status=live }}</ref><ref name="Late 2013">{{cite news |last1=Levs |first1=Josh |title=There yet? UPS, FedEx moving Christmas packages late |url=https://www.cnn.com/2013/12/26/us/christmas-shipping-delays/index.html |access-date=January 9, 2021 |work= | The company has also been subject to perennial criticism for damaged, late, or otherwise mishandled packages.<ref name="Kicking">{{cite news |last1=Dolan |first1=Jim |title=Video: UPS driver seen kicking expensive package |url=http://7online.com/news/video-ups-driver-seen-kicking-expensive-package/370695/ |access-date=January 9, 2021 |work=[[WABC-TV|ABC7 New York]] |date=October 28, 2014 |archive-url=https://web.archive.org/web/20141231044145/http://7online.com/news/video-ups-driver-seen-kicking-expensive-package/370695/ |archive-date=December 31, 2014 |language=en}}</ref><ref name="Throwing KMOV">{{cite news |last1=Reporter |first1=Alexis Zotos |title=Video shows UPS drivers throwing packages all over woman's front yard |url=https://www.kmov.com/news/video-shows-ups-drivers-throwing-packages-all-over-womans-front-yard/article_405c9ba1-b854-5b2a-a804-5581e5d3cdc7.html |access-date=January 9, 2021 |work=[[KMOV]] |date=December 18, 2017 |language=en |archive-date=January 11, 2021 |archive-url=https://web.archive.org/web/20210111092857/https://www.kmov.com/news/video-shows-ups-drivers-throwing-packages-all-over-womans-front-yard/article_405c9ba1-b854-5b2a-a804-5581e5d3cdc7.html |url-status=live }}</ref><ref name="Late 2013">{{cite news |last1=Levs |first1=Josh |title=There yet? UPS, FedEx moving Christmas packages late |url=https://www.cnn.com/2013/12/26/us/christmas-shipping-delays/index.html |access-date=January 9, 2021 |work=CNN |date=December 26, 2013 |language=en |archive-date=February 20, 2021 |archive-url=https://web.archive.org/web/20210220110752/https://www.cnn.com/2013/12/26/us/christmas-shipping-delays/index.html |url-status=live }}</ref> | ||
[[Safe streets movement|Safe streets]] activists have attacked UPS, along with other parcel delivery services, for frequently illegally parking their vehicles in bike lanes while making deliveries, a practice that endangers cyclists.<ref name="NYT clog">{{cite news |last1=Haag |first1=Matthew |last2=Hu |first2=Winnie |title=1.5 Million Packages a Day: The Internet Brings Chaos to N.Y. Streets (Published 2019) |url=https://www.nytimes.com/2019/10/27/nyregion/nyc-amazon-delivery.html |access-date=January 9, 2021 |work=The New York Times |date=October 27, 2019 |archive-date=January 28, 2021 |archive-url=https://web.archive.org/web/20210128210832/https://www.nytimes.com/2019/10/27/nyregion/nyc-amazon-delivery.html |url-status=live }}</ref><ref name="Streetsblog Denver">{{cite news |last1=Sachs |first1=David |title=FedEx, UPS Don't Seem to Care About Blocking Denver Bike Lanes. What Can Be Done? |url=https://denver.streetsblog.org/2018/03/05/fedex-ups-dont-seem-to-care-about-blocking-denver-bike-lanes-what-can-be-done/ |access-date=January 9, 2021 |work=[[Streetsblog]] Denver |date=March 5, 2018 |archive-date=January 23, 2021 |archive-url=https://web.archive.org/web/20210123030447/https://denver.streetsblog.org/2018/03/05/fedex-ups-dont-seem-to-care-about-blocking-denver-bike-lanes-what-can-be-done/ |url-status=live }}</ref><ref name="Streetsblog NYC">{{cite news |last1=Meyer |first1=David |title=Just Another Day in New York City's Perpetually Blocked Bike Lanes |url=https://nyc.streetsblog.org/2018/08/01/just-another-day-in-new-york-citys-perpetually-blocked-bike-lanes/ |access-date=January 9, 2021 |work=[[Streetsblog]] New York City |date=August 1, 2018 |archive-date=February 8, 2021 |archive-url=https://web.archive.org/web/20210208004133/https://nyc.streetsblog.org/2018/08/01/just-another-day-in-new-york-citys-perpetually-blocked-bike-lanes/ |url-status=live }}</ref> They were sued over it in New York in 2015,<ref>{{cite news |last1=Fanelli |first1=James |title=Harlem Bicyclist Sues UPS for Repeatedly Blocking Bike Lanes |url=https://www.dnainfo.com/new-york/20151002/central-harlem/harlem-bicyclist-sues-ups-for-routinely-parking-trucks-bike-lanes/ |access-date=January 9, 2021 |work=[[DNAinfo]] |date=October 2, 2015 |archive-date=November 23, 2020 |archive-url=https://web.archive.org/web/20201123201109/https://www.dnainfo.com/new-york/20151002/central-harlem/harlem-bicyclist-sues-ups-for-routinely-parking-trucks-bike-lanes/ |url-status=dead }}</ref><ref name="CNBC sue">{{cite news |last1=Mangan |first1=Dan |title=New York man sues UPS for blocking bicycle lanes |url=https://www.cnbc.com/2015/10/02/ups-sued-for-repeatedly-blocking-new-york-bike-lanes.html |access-date=January 9, 2021 |work=[[CNBC]] |date=October 2, 2015 |language=en |archive-date=January 11, 2021 |archive-url=https://web.archive.org/web/20210111071209/https://www.cnbc.com/2015/10/02/ups-sued-for-repeatedly-blocking-new-york-bike-lanes.html |url-status=live }}</ref><ref name="Bus lane blocked NYT">{{cite news |last1=Nir |first1=Sarah Maslin |title=Bus Lane Blocked, He Trained His Computer to Catch Scofflaws (Published 2018) |url=https://www.nytimes.com/2018/03/15/nyregion/bike-lane-blocked-new-york.html |access-date=January 9, 2021 |work=The New York Times |date=March 15, 2018 |archive-date=January 11, 2021 |archive-url=https://web.archive.org/web/20210111105936/https://www.nytimes.com/2018/03/15/nyregion/bike-lane-blocked-new-york.html |url-status=live }}</ref> and criticized alongside peers in a letter from [[District Department of Transportation|Washington, D.C.'s transportation agency]] in 2018.<ref name="Curbed parking">{{cite news |last1=Giambrone |first1=Andrew |title=Don't park in bike lanes, D.C. officials tell major mail carriers |url=https://dc.curbed.com/2018/11/5/18065202/dc-bike-lanes-mail-carriers-vision-zero |access-date=January 9, 2021 |work=[[Curbed DC]] |date=November 5, 2018 |language=en |archive-date=January 11, 2021 |archive-url=https://web.archive.org/web/20210111115557/https://dc.curbed.com/2018/11/5/18065202/dc-bike-lanes-mail-carriers-vision-zero |url-status=live }}</ref> | [[Safe streets movement|Safe streets]] activists have attacked UPS, along with other parcel delivery services, for frequently illegally parking their vehicles in bike lanes while making deliveries, a practice that endangers cyclists.<ref name="NYT clog">{{cite news |last1=Haag |first1=Matthew |last2=Hu |first2=Winnie |title=1.5 Million Packages a Day: The Internet Brings Chaos to N.Y. Streets (Published 2019) |url=https://www.nytimes.com/2019/10/27/nyregion/nyc-amazon-delivery.html |access-date=January 9, 2021 |work=The New York Times |date=October 27, 2019 |archive-date=January 28, 2021 |archive-url=https://web.archive.org/web/20210128210832/https://www.nytimes.com/2019/10/27/nyregion/nyc-amazon-delivery.html |url-status=live }}</ref><ref name="Streetsblog Denver">{{cite news |last1=Sachs |first1=David |title=FedEx, UPS Don't Seem to Care About Blocking Denver Bike Lanes. What Can Be Done? |url=https://denver.streetsblog.org/2018/03/05/fedex-ups-dont-seem-to-care-about-blocking-denver-bike-lanes-what-can-be-done/ |access-date=January 9, 2021 |work=[[Streetsblog]] Denver |date=March 5, 2018 |archive-date=January 23, 2021 |archive-url=https://web.archive.org/web/20210123030447/https://denver.streetsblog.org/2018/03/05/fedex-ups-dont-seem-to-care-about-blocking-denver-bike-lanes-what-can-be-done/ |url-status=live }}</ref><ref name="Streetsblog NYC">{{cite news |last1=Meyer |first1=David |title=Just Another Day in New York City's Perpetually Blocked Bike Lanes |url=https://nyc.streetsblog.org/2018/08/01/just-another-day-in-new-york-citys-perpetually-blocked-bike-lanes/ |access-date=January 9, 2021 |work=[[Streetsblog]] New York City |date=August 1, 2018 |archive-date=February 8, 2021 |archive-url=https://web.archive.org/web/20210208004133/https://nyc.streetsblog.org/2018/08/01/just-another-day-in-new-york-citys-perpetually-blocked-bike-lanes/ |url-status=live }}</ref> They were sued over it in New York in 2015,<ref>{{cite news |last1=Fanelli |first1=James |title=Harlem Bicyclist Sues UPS for Repeatedly Blocking Bike Lanes |url=https://www.dnainfo.com/new-york/20151002/central-harlem/harlem-bicyclist-sues-ups-for-routinely-parking-trucks-bike-lanes/ |access-date=January 9, 2021 |work=[[DNAinfo]] |date=October 2, 2015 |archive-date=November 23, 2020 |archive-url=https://web.archive.org/web/20201123201109/https://www.dnainfo.com/new-york/20151002/central-harlem/harlem-bicyclist-sues-ups-for-routinely-parking-trucks-bike-lanes/ |url-status=dead }}</ref><ref name="CNBC sue">{{cite news |last1=Mangan |first1=Dan |title=New York man sues UPS for blocking bicycle lanes |url=https://www.cnbc.com/2015/10/02/ups-sued-for-repeatedly-blocking-new-york-bike-lanes.html |access-date=January 9, 2021 |work=[[CNBC]] |date=October 2, 2015 |language=en |archive-date=January 11, 2021 |archive-url=https://web.archive.org/web/20210111071209/https://www.cnbc.com/2015/10/02/ups-sued-for-repeatedly-blocking-new-york-bike-lanes.html |url-status=live }}</ref><ref name="Bus lane blocked NYT">{{cite news |last1=Nir |first1=Sarah Maslin |title=Bus Lane Blocked, He Trained His Computer to Catch Scofflaws (Published 2018) |url=https://www.nytimes.com/2018/03/15/nyregion/bike-lane-blocked-new-york.html |access-date=January 9, 2021 |work=The New York Times |date=March 15, 2018 |archive-date=January 11, 2021 |archive-url=https://web.archive.org/web/20210111105936/https://www.nytimes.com/2018/03/15/nyregion/bike-lane-blocked-new-york.html |url-status=live }}</ref> and criticized alongside peers in a letter from [[District Department of Transportation|Washington, D.C.'s transportation agency]] in 2018.<ref name="Curbed parking">{{cite news |last1=Giambrone |first1=Andrew |title=Don't park in bike lanes, D.C. officials tell major mail carriers |url=https://dc.curbed.com/2018/11/5/18065202/dc-bike-lanes-mail-carriers-vision-zero |access-date=January 9, 2021 |work=[[Curbed DC]] |date=November 5, 2018 |language=en |archive-date=January 11, 2021 |archive-url=https://web.archive.org/web/20210111115557/https://dc.curbed.com/2018/11/5/18065202/dc-bike-lanes-mail-carriers-vision-zero |url-status=live }}</ref> | ||