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For the first 45 years of the exchange system, exchanges operated independently under the direction of each post’s [[commanding officer]], meaning there was little uniformity between exchange locations. While the War Department did not centrally control exchange operations, it did hold commanding officers accountable for their financial assets. Exchanges were also subject to annual checks by the Inspector General’s office. | For the first 45 years of the exchange system, exchanges operated independently under the direction of each post’s [[commanding officer]], meaning there was little uniformity between exchange locations. While the War Department did not centrally control exchange operations, it did hold commanding officers accountable for their financial assets. Exchanges were also subject to annual checks by the Inspector General’s office. | ||
With the outbreak of | With the outbreak of World War I and subsequent expansion of the U.S. Army, it became clear that the existing post exchange system was not equipped to accommodate such a large-scale effort. Gen. [[John J. Pershing]] enlisted the help of civilian service organizations to provide canteen service overseas, though they proved to lack the equipment and experience necessary to fully meet the needs of downrange troops.<ref>{{cite book |last1=Habgood |first1=Carol |last2=Skaer |first2=Marcia |pages=19–21 |date=October 1994 |title=One Hundred Years of Service: A History of the Army & Air Force Exchange Service |url=http://www.aafes.com/Images/History/Exchange100YearHistoryBook.pdf |publisher=Army & Air Force Exchange Service |isbn=9995489228}}</ref> | ||
===Centralization=== | ===Centralization=== |
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