Program Support Center

Stored: Program Support Center

Program Support Center
Type:	Federal Shared Services Organization
Parent organization:	Department of Health and Human Services
Top organization:	Department of Health and Human Services
Employees:
Executive:	Director
Budget:
Address:	5600 Fishers Lane, Rockville, MD 20857
Website:	https://www.hhs.gov/about/agencies/psc/index.html
Creation Legislation:
Wikipedia:	Program Support Center

Program Support Center

This map created from a Cargo query (Purge)

Mission
To provide innovative, cost-effective administrative and operational support services to HHS and other federal agencies, enabling them to focus on their core missions while enhancing efficiency and mission-critical results.

Services
Financial Management; Human Resources; Acquisition Support; Real Property Management; Supply Chain Solutions; Occupational Health; Debt Collection

Regulations

Program Support Center (PSC) is a shared services organization within the U.S. Department of Health and Human Services, established to provide a wide range of administrative and operational support to HHS and other federal agencies, operating from facilities like 5600 Fishers Lane in Rockville, Maryland, and other locations.

Official Site

Mission

The PSC’s mission is to deliver high-quality, innovative support services that allow federal agencies to achieve their goals efficiently. It offers solutions in financial management, human resources, acquisitions, real property, occupational health, and more, fostering government-wide cost savings and operational excellence through shared services.

Parent organization

The PSC operates under the U.S. Department of Health and Human Services, within the United States Government, reporting to the HHS Office of the Secretary and serving as a centralized provider for departmental and cross-agency needs.

Legislation

The PSC was not created by specific legislation but evolved from HHS’s internal reorganization in the 1990s to consolidate administrative functions, formalized to streamline services under the authority of the HHS Secretary, per Title 42 U.S.C.

Partners

U.S. General Services Administration (GSA) for space management
U.S. Department of the Treasury for debt collection
Federal agencies (e.g., DoD, VA) for shared service contracts

Number of employees

The PSC’s exact employee count is not publicly specified; it employs a mix of federal civilians and contractors, likely numbering in the hundreds, based on its diverse service portfolio across multiple locations, per HHS operational scope.

Organization structure

The PSC is structured to deliver specialized services:

Leader

The Director of the PSC is not publicly named in current records; leadership falls under the HHS Assistant Secretary for Administration, with operational oversight by senior PSC managers.

Divisions

Key service areas include:

Financial Management Services for accounting and reporting
Acquisition Management for procurement support
Human Resources Solutions for staffing and payroll
Real Property Management for facility operations
Federal Occupational Health for workforce wellness
Supply Chain Management for logistics
Debt Collection Center for federal receivables

List of programs

Federal Occupational Health Program
Debt Collection Center
Go Green Get Healthy Sustainability Initiative
PSC Mail and Publishing Services

Last total enacted budget

The PSC’s budget is not separately detailed; it’s funded within HHS’s FY 2024 budget of $1.7 trillion, with operational costs covered by fee-for-service revenues and HHS appropriations, though no specific figure is isolated.[](https://www.hhs.gov/about/agencies/asa/psc/index.html)

Staff

The PSC staff includes accountants, HR specialists, procurement experts, facility managers, and health professionals, operating from Rockville, MD, and other sites like Washington, D.C., with contractor support enhancing scalability.

Funding

Since its inception, the PSC has been funded through HHS appropriations under Title 42 U.S.C. and fee-for-service contracts with federal clients, with FY 2024’s $1.7 trillion HHS budget supporting its diverse services.[](https://en.wikipedia.org/wiki/United_States_Department_of_Health_and_Human_Services)

Services provided

The PSC manages facilities (e.g., 5600 Fishers Lane), provides badging per HSPD-12, offers mail/publishing services, runs a Treasury-designated Debt Collection Center (since 1995), supports supply chain logistics, delivers occupational health at 300+ federal sites, and oversees real property policy, serving HHS and 20+ agencies.[](https://www.hhs.gov/about/agencies/asa/psc/index.html?sfvrsn=3)

Regulations overseen

The PSC operates under HHS regulations like 45 CFR but does not create rules; it manages systems like the PSC Parking and Transhare Programs under the Privacy Act (09-40-0013) and supports McKinney-Vento property transfers (42 U.S.C. 11411).[](https://www.federalregister.gov/agencies/program-support-center)

Headquarters address

5600 Fishers Lane, Rockville, MD 20857

History

The PSC emerged in the 1990s from HHS’s efforts to centralize administrative functions, gaining formal structure by 1995 with the Debt Collection Center’s Treasury designation. It expanded post-2002 with sustainability initiatives like Go Green Get Healthy (2024 focus on plastic reduction) and continues to innovate shared services, per LinkedIn updates.[](https://www.linkedin.com/company/program-support-center)

External links

References