Interior Business Center
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Interior Business Center (IBC) is a shared services provider within the U.S. Department of the Interior, offering various administrative services to federal agencies to streamline operations.
Goals
- To deliver high-quality, cost-effective business services to federal agencies.
- To improve operational efficiency through centralized management systems.
- To support mission-critical functions by providing expert administrative support.
Success is measured by customer satisfaction, cost savings, and the performance of services like payroll, acquisition, and financial management.
Organization
The IBC is part of the Department of the Interior and is structured into several service areas including Financial Management, Human Resources, and Acquisition. It is led by a director, and its operations are funded through a fee-for-service model where client agencies pay for the services they use.
Impact and Outcomes
- Quantitative: IBC has achieved significant cost savings for federal agencies by centralizing services. - Qualitative: It has allowed agencies to focus on their primary missions by handling administrative burdens.
Challenges include adapting to changing federal regulations and ensuring service quality across a diverse client base.
Background and History
Originally known as the National Business Center, it was established in 2000 through the consolidation of various service centers within the Department of the Interior. It was renamed to the Interior Business Center in 2012. Over time, IBC has expanded its service offerings and client base to support over 150 federal organizations.
Funding: - IBC operates on a full cost recovery model, with funding solely from service fees charged to its clients. - There is no public disclosure of exact funding figures, but operations are sustained by ongoing revenue from services.
Implementation
IBC provides services through a network of service areas, employing advanced IT systems for tasks like payroll, contract management, and financial reporting. The program is ongoing with no specific end date, as its services are integral to federal operations.
Leadership: - The head of IBC is the Director of the Interior Business Center.
See Also
External Links
Wikipedia Article: - wikipedia:Interior Business Center
Social media
- No specific social media accounts for the Interior Business Center were found.