Chief Administrative Office

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Chief Administrative Office
Type: Administrative and Support Agency
Parent organization: Department of Housing and Urban Development
Top organization: Department of Housing and Urban Development
Employees:
Executive: Chief Administrative Officer
Budget:
Address: 451 7th Street SW, Washington, DC 20410
Website: https://www.hud.gov/program_offices/administration
Creation Legislation:
Wikipedia: Chief Administrative OfficeWikipedia Logo.png
Chief Administrative Office
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Mission
Deliver efficient support and service nationwide, enabling HUD staff to secure quality housing and strengthen communities using optimized resources and tech.
Services

Administrative Support; Customer Service; Resource Management; Workforce Support

Regulations

Chief Administrative Office (CAO) is an integral part of the Department of Housing and Urban Development (HUD), providing essential administrative backbone to support HUD’s nationwide operations and its mission to promote affordable housing and community development.

Official Site

Mission

The Chief Administrative Office within HUD strives to ensure seamless administrative operations by delivering consistent, equitable support services to its workforce across the country. Its mission includes leveraging technology and employee skills to enhance HUD’s ability to address housing needs, combat homelessness, and bolster community resilience, all while maintaining high customer service standards.[1]

Parent organization

The Chief Administrative Office operates under the Department of Housing and Urban Development, which oversees national housing policies and community development programs, serving as both its parent and top organization.[2]

Legislation

The Chief Administrative Office was not established by a specific legislative act but functions under HUD’s broader mandate from the Housing and Urban Development Act of 1965, which created HUD and its operational components.[3]

Partners

  • Various HUD program offices for internal support
  • Federal agencies for shared administrative services[4]
  • External contractors for technological and logistical support

Number of employees

The exact number of employees in the Chief Administrative Office is not publicly specified, as it operates within HUD’s broader workforce of thousands.[5]

Organization structure

The Chief Administrative Office is structured to streamline HUD’s administrative functions:

Leader

The Chief Administrative Office is headed by a Chief Administrative Officer.[6]

Divisions

The divisions include:

  • Administrative Services for operational support.[7]
  • Customer Service for employee and stakeholder assistance.
  • Resource Management for optimizing technology and personnel.

List of programs

  • Building Access Procedures[8]
  • Records Management
  • Workforce Support Services

Last total enacted budget

The specific budget for the Chief Administrative Office is not publicly isolated, as it is part of HUD’s overall funding, which was approximately $70.6 billion for FY 2024.[9]

Staff

The Chief Administrative Office employs administrative professionals, customer service staff, and technology specialists, though exact numbers are not detailed separately from HUD’s total workforce.[10]

Funding

Since its integration into HUD following the 1965 Act, the CAO’s funding has been part of HUD’s annual Congressional appropriations, supplemented by reallocations for administrative efficiency initiatives.[11]

Services provided

The Chief Administrative Office provides administrative support, manages customer service for HUD employees, oversees resource allocation, and ensures operational continuity through services like records management and building access, all critical to supporting HUD’s housing and community missions.[12]

Regulations overseen

The Chief Administrative Office does not directly oversee federal regulations but supports HUD’s compliance with administrative policies and procedures, such as those for records and privacy under federal guidelines.<ref>{{cite web |url=https://www.hud.gov/program_offices/administration |title

  1. "Chief Administrative Office". Department of Housing and Urban Development. https://www.hud.gov/program_offices/administration. 
  2. "About HUD". Department of Housing and Urban Development. https://www.hud.gov/about. 
  3. "HUD History". Department of Housing and Urban Development. https://www.hud.gov/about/hud_history. 
  4. "Chief Administrative Office". Department of Housing and Urban Development. https://www.hud.gov/program_offices/administration. 
  5. "About HUD". Department of Housing and Urban Development. https://www.hud.gov/about. 
  6. "Chief Administrative Office". Department of Housing and Urban Development. https://www.hud.gov/program_offices/administration. 
  7. "Chief Administrative Office". Department of Housing and Urban Development. https://www.hud.gov/program_offices/administration. 
  8. "Chief Administrative Office". Department of Housing and Urban Development. https://www.hud.gov/program_offices/administration. 
  9. "HUD Budget". Department of Housing and Urban Development. https://www.hud.gov/budget. 
  10. "About HUD". Department of Housing and Urban Development. https://www.hud.gov/about. 
  11. "HUD Budget". Department of Housing and Urban Development. https://www.hud.gov/budget. 
  12. "Chief Administrative Office". Department of Housing and Urban Development. https://www.hud.gov/program_offices/administration.