Office of Servicemember Affairs
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Office of Servicemember Affairs (OSA) is dedicated to supporting military personnel, veterans, and their families in navigating financial challenges and protecting their rights in financial dealings.
Mission
OSA's mission is to advocate for the financial well-being of servicemembers by ensuring they are informed, protected, and have access to fair financial services. It aims to educate, advocate, and enforce consumer protection laws specifically tailored to the unique financial circumstances faced by military communities.
Parent organization
OSA is part of the Consumer Financial Protection Bureau (CFPB).
Legislation
OSA was established by the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010, which aimed to protect consumers, including servicemembers, from abusive financial practices.
Partners
- Department of Defense (DoD)
- Veterans Affairs (VA)
- Military service branches and support organizations
Number of employees
OSA has approximately 50 employees.
Organization structure
- Office of the Assistant Director provides leadership and strategic direction.
- Policy and Research develops initiatives and conducts research.
- Outreach and Education delivers financial education programs.
- Complaint Handling addresses consumer complaints from the military community.
List of programs
- Military Lending Act Enforcement
- Servicemembers Civil Relief Act (SCRA) Advocacy
- Financial Education Workshops for Military Personnel
- Complaint Resolution for Servicemembers
Last total enacted budget
The specific budget for OSA is not publicly detailed as it is part of the broader CFPB budget.
Leader
OSA is led by the Assistant Director for Servicemember Affairs.
Services provided
OSA provides services by offering financial education tailored to military life, handling complaints related to financial products and services, advocating for servicemember rights under laws like the SCRA and MLA, and collaborating with military branches to address financial issues unique to the military community.
Regulations overseen
While OSA does not directly oversee regulations, it enforces consumer financial protection laws and regulations, particularly those affecting servicemembers, like the Military Lending Act and the Servicemembers Civil Relief Act.
Headquarters address
1700 G Street NW, Washington, DC 20552
Website
https://www.consumerfinance.gov/servicemembers/
Wikipedia article
There is no specific Wikipedia article for OSA; for context, see wikipedia:Consumer Financial Protection Bureau.